• Is the delivery free on all the packages?

Yes, we provide free doorstep delivery (SUBJECT TO PARKING AVAILABILITY) on all the packages.

• Can I track my delivery in real time?

Yes, you may track your delivery in real time. Alternatively, you will receive a tracking link via text message/ email when the delivery is out from the kitchen. This link will provide you the ETA of your food delivery.

• Do you serve Halal Meat?

At this time, we don’t serve halal meat. However, we will consider this in near future. Alternatively, our vegetarian dishes are delicious too!

• What is the quantity of each tiffin?

Our tiffin can serve up to two people at a time or can be split into two meals.

• Can I change my delivery address?

Yes, you may change your delivery address as many times as you want in our Standard and Exclusive plans.

• Can I change my delivery slot?

Absolutely, you may change your delivery slot in our Standard and Exclusive plans. To change the delivery slot, you can login to your account and do the needful.

• Where do you deliver?

We deliver to most of the lower mainland.

• Is there a contract to subscribe for the services?

No, there is no contract to subscribe for our services.

• Do you have a refund policy?

Yes, if you are not satisfied with the service for any reason you can get a refund. We will issue a refund only for the unused portion of the service. Terms and conditions apply.

• Is Meal Mastur Health Approved?

Yes, We are Fraser Health Approved Kitchen.

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